Customer Testimonials

“I do love the fact that we know where your trucks are at all times. Love the update emails!” 
Annual Customer Satisfaction Survey

“CSR has great communication regarding load status.”
Annual Customer Satisfaction Survey 

“I like that United is willing to take risks to try new lanes and new types of business.”
Annual Customer Satisfaction Survey 

“I like how you are pro-actively looking at how to improve, checking in to see where/if adjustments can be made for improvement.”
Annual Customer Satisfaction Survey

“I like the great customer service provided by UWT. All of the staff at UWT is always friendly and willing to help.”
Annual Customer Satisfaction Survey 

“Communication is the best. Having someone available 24/7 is great!”
Annual Customer Satisfaction Survey 

“Our rep is easy to get in contact with and we rarely have claims”
Annual Customer Satisfaction Survey

“Your customer service is always excellent. On time loads are more often than not.”
Annual Customer Satisfaction Survey 

Carrier Testimonials

“You guys love me. I don’t feel loved at other companies.”
Annual Carrier Competition Survey 

“Excellent customer service and always ready to help and available.”
Annual Carrier Competition Survey 

“The payments department is excellent and always answers inquiries and responds in a timely manner.”
Annual Carrier Competition Survey 

“Excellent service, great relationship and program, and great payment terms!”
Annual Carrier Competition Survey

“More trust than the competition; no arbitrary deductions like others do without notice or chance to review; great availability of two way loads most of the time so I do not get stuck on a one way trip.”
Annual Carrier Competition Survey 

“When I load with UWT I have peace of mind that my drivers are being checked on. I just hand it to you and forget about it.”
Annual Carrier Competition Survey 

“You have great customer service; I feel like I am working with family when working with you, and I love that EVERYONE in the company is always so happy to help and has great disposition.”
Annual Carrier Competition Survey 

“The whole system that UWT has is simply the best. Very well organized, and an extremely friendly and professional staff. I love loading with you.”
Annual Carrier Competition Survey 

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