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How does a claim get processed?

Firstly, all parties must be notified of the claim situation, including insurance agents. The driver’s reefer unit must also be checked to ensure that it is operating correctly. UWT will ensure that a third party inspection of the product is performed. UWT will collect all appropriate documents (bills of lading, inspection reports, photographs temperature reports, etc). After this has been completed, damage will be assessed and liability determined.

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