Why do you request that the driver observes the loading and unloading of their truck?

Similar to pulping the product, this is for your own protection. We would like you to observe the quantity and quality of the product being loaded. If the quantity is incorrect, there is a possibility that you could be held responsible. If the quality looks poor, we want to inform the Customer so that they can make the decision on whether to proceed with the load or not. All abnormalities should be recorded on the bill of lading so that the Customer understands that this occurred prior to the transportation of the product. Furthermore, if a load has been handled properly during transportation, it should be unloaded in the exact condition that it was loaded. We want the driver to observe the unloading of their truck to ensure that the receiver agrees with the quantity and quality of the product.

If there are any discrepancies, the driver must contact UWT immediately so that we can resolve the discrepancy with our Customer partner.